How to Get a Summer Job Teen Workshop

Register here for the How to Prepare for a Summer Job Workshop on February 11, 2018 in Durham, NC. This workshop is for teens between the ages of 14-17. Seating is limited so register early!

You’ll learn the do’s and don’ts for a successful interview and much more! One lucky participant will walk away with a special prize. (post link in browser)

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Facts Feed Our Brains but Stories Feed Our Souls

Despite all the new communication technology we have available to us, face-to-face communication and storytelling are still the most powerful methods we have of communicating, engaging and persuading our audiences. That has been true since the dawn of humans and it is true today.

Why are face-to-face stories so powerful? Because compelling data can make us think, but it is storytelling that makes us feel. Facts and figures are important to make certain points and bolster our credibility, but stories create an emotional bond. And it is emotion that drives us to get off our butts and take action. A compelling story combined with supporting data is a powerful one-two punch.

Telling the stories about your business can have a powerful effect on your customers, employees, shareholders, community leaders and others.

I once saw the Chairman of the Board of PetSmart move a group of store directors to tears when he told stories of how the company was disappointing customers over and over again due to the poor layout of the stores. He made a solid case for changing the store format using sales figures, but it was the storytelling that moved the store directors to embrace the proposed changes and to take immediate action.

In another example, I helped develop an employee safety communications program for Phelps Dodge Mining Company, which at the time was the largest copper mining company in the world. The company was able to present lots of statistics to make the case for following safe work practices, but it was the story a widow told about the tragic accident that took her husband’s life that made the biggest impact on the miners. Her story stuck with them longer than any statistic could.

We’ve seen this played out over and over throughout history. Martin Luther King Jr.’s “I Have a Dream” speech fueled a movement but it contained no statistics to make his case. Instead, he painted powerful pictures in the minds of his audience using colorful metaphors and stories that still resonate today.

In public speaking and business presentations, it’s important to remember that facts and figures feed our brains but it is stories that feed our souls. So speak about your passions and speak from your heart. If you speak to your audience from your heart, there’s a good chance they’ll listen with theirs.

As the owner of Phoenix Public Speaking, Paul Barton conducts workshops and personal coaching sessions to help business professionals get the confidence to speak up and the skills to stand out.

Before launching his own company, Paul had a successful 20-year career leading communications teams at six fast-growing Fortune 500 corporations. Those experiences led him to write what is now the No. 1 book on employee communication on Amazon.

Paul is a top-rated adjunct instructor teaching public speaking and he is an accredited member of the International Association of Business Communicators. He earned a Bachelor’s degree in Journalism from Iowa State University and a Master’s degree in Communication from Hawaii Pacific University.

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Communications 101

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Good Networking Requires Effective Communication

Networking events can be very challenging, especially if you’re someone who isn’t all that comfortable with talking to strangers. In order to network effectively you must be willing and able to articulate your thoughts and ideas as you exchange information. It’s in that process that you develop contacts in order to either further your career or gain new business opportunities. But it goes even deeper than that. Networking involves building and establishing relationships with people who may turn out to be a part of your inner circle.

Every stranger you meet has the potential to have some sort of relationship with you—whether it be as a love interest, friend or customer.

Here are some communication tips for turning those networking strangers into potential customers and building on the relationship:

SMILE: This is a wonderful form of nonverbal communication and can open the door to some engaging conversation. I can’t tell you the number of times I’ve had strangers smile at me and it led to great conversations. Besides, smiling makes a good first impression!

Speak to EVERYBODY: I’ve been told quite often that I never meet a stranger and that’s true. I’m a communicator and I will talk to anybody. Now you may not be as outgoing as I am and that’s okay, however, in business you need to get in the habit of saying hello to people you come in contact with. A simple “Hello” can lead to awesome future business opportunities.

Be a Good Listener: Once you open the door of communication make sure you take the time to listen to what the other person is saying and ask them questions about themselves instead of making the conversation all about you.

Don’t Hesitate to take the Lead on Striking up a Conversation: There’s an old saying, “He who hesitates is lost.” If you choose to sit back and wait for someone to come up to you to start talking, you may be missing out on a potential new customer and possibly a new friend.

Choose your words carefully: Don’t choose $10 words to have a $0.50 conversation and make sure you know the meanings of any of those $10 words you decide to throw out. “Let me reiterate for you why I’m here.” Get the point?

Now there will be times when conversations will be subject-specific so if you are an IT person talking to another IT person, you can expect to talk about algorithms, applications and broadbands…….while I politely excuse myself and move on to the next person.

Mix Pleasure with Business: People are more inclined to do business with those they know, like, and trust so if you spend your time talking about what you do for business, chances are you’ll be talking to deaf ears. Building relationships with others means getting to know someone beyond what they do. It is in the “chit chat” that you discover what else you might have in common.

When you allow yourself to interact with strangers in a clear, concise and friendly manner, you will discover just how effective a communicator can you can be at those networking events and that’s definitely a win-win!

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Why A Communications Coach is Necessary

Whether we like it or not, we will always be judged by 3 things:

1) The way we look
2) The way we act
3) The way we speak

Knowing how to communicate effectively is an extremely important quality in your personal and professional development. It will certainly make you or break you when it comes to surviving in the business world–especially in the customer service arena.

As a veteran journalist I have learned to perfect my communication skills over the years. Therefore, I know having a good command of the English language is a REAL SKILL that requires training and practice in order to master it. Your verbal and non-verbal skills will impact your personally and professionally.

You can’t articulate your thoughts and ideas without having good communication skills. Some people believe you either have “it” or you don’t. I say you are TEACHABLE.

If you, as an individual, desire coaching I am available. If you have children I would strongly encourage you to take a look at my Your Time to Shine Workshop series: Your Time to Shine

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